Support
Rainier is intuitive and easy to use! Our clients quickly learn how to use the features they need through the unlimited and free training we provide for any number of users. This is available 24x7 and includes more than 60 short tutorials plus extensive online help. If you encounter something you can't figure out our client services team is always available to help you. Please note that you must be a current client and login to be able to access most of the support materials listed on this page.
Video Tutorials
Our video tutorials are available 24 hours a day for your convenience. They cover a wide range of topics from editing your web site to building teams.
Microsoft Windows Media Player required (Download)
Click here for a list of videos.
Here's a sampling of videos:
Resources
Our resources section contains the tools that are necessary to work in Rainier:
Some available tools:
- Information on Rainier Desktop Installation
- Downloadable PDF Help Manual
- Access to our Design Gallery
- Program Setup Information
- Status Updates on Twitter.
Access resources page now.
Client Services
Still can't figure it out? Feel free to e-mail/call us with any additional questions at:
Email: help@rainiersoftware.com
Toll Free Phone: (866) 268-6863
Support Hours: 8:00 AM to 5:00 PM (PST)