Welcome! Here is how you sign-up
Thank you for choosing one of the Rainier brands: Count Me in, Turnstile Systems, All Registrations or Alumni Software. We really appreciate your business! Our goal is to make your experience easy, convenient, clear and best of all - affordable! Rainier services are paid through an annual service agreement and transaction fees based on your needs. Purchases and renewals are all done online using the same system that you will use as a client. And if you change your mind our refund policy is clear and fair.
The Service Agreement is good for a year and is a tremendous value as it costs only $995! Website hosting, online CRM, email communications and online surveys would each cost that much. Plus all Rainier features are fully integrated with each other so there is no rekeying or other work as it's all done automatically. Rainier provides the most features available by far of any provider and the Service Agreement gives you full access to ALL of them. Some of the key features and services included are:
- Hosted, full featured Website (unlimited pages)
- SEO optimized (Google webmaster authentication, Google analytics)
- Secure desktop Application (unlimited users, PC's)
- Integrated CRM
- PCIDSS secure system for online transactions and payments
- Reliable, white-list, email capability including newsletter (up to 250,000 emails/year)
- Robust reporting (including one click export to Excel)
- Secure image and document repository (up to 10 GB)
- Online surveys
- 24 hour access to Online Help, Online Tutorials
- Regular software updates
- Published in Rainier Community of 2500 websites
After you have a Service Agreement it's time to purchase Transaction "Bundles". Each registration and membership counts as a transaction. Each merchandise sale or donation counts as half a transaction. Volunteering and officials are free transactions. Transactions cost between $4.50 and $2.50. The more transactions you purchase at a time the lower the 'per transaction' cost. Clients pre-purchase bundles of transactions based on their estimated needs. As activities progress transactions are automatically used up. Online balances and twice monthly reports let you know your usage and automatic email notifications are sent out when the remaining balance of transactions gets low. Transactions do not expire provided the client maintains a current Service Agreement. If all transactions are used up, your website will continue, however registrants and purchasers will be unable to complete their transactions. Pre-payment is required for all transaction bundle purchases. Purchases are non-transferable.
If you have run out of transactions and want to immediately reactivate registration simply make an online Transaction Bundle purchase by clicking here.
Unlike most online registration companies, Rainier does not hold onto the money your participants pay you online by credit/debit cards and eChecks. That speeds up your cash flow by weeks or months and is very important to safeguard your finances. Instead we’ll help you set-up your own online payment processing account so all monies flow directly to you. It’s easy to do! If you already have a payment processor let us know and there is a good chance we can work with them. If not let us know as Rainier has a special agreement with a leading provider that does not charge any monthly or annual fees.
What's Next?
Rainier client services staff will email you a "Welcome Package." Based on the information you provide in the Welcome Package, the Rainier client service representatives will build your website, including online registration, programs, and if you choose, a webstore. Once your website is complete, you will have the opportunity to go through the site in a test mode and let us know of any edits that are necessary. We will make the corrections and then take your website "live." Your new website can be up and running in as little as two weeks! Once you have purchased Transaction Bundles, registrations, donations, memberships, and merchandise sales will begin. It's that easy!
Standard support is included with transaction bundles so most clients will not need to purchase any additional support hours. Clients wanting additional support, such as having Rainier staff do some or all of the work typically done by clients or custom website designs, can purchase additional support hours as needed. If you have questions about the full range of services we can provide please give us a call.
100 FREE TRANSACTIONS with Each Referral! It's true! Simply refer a new organization to Rainier and when they sign up and pay for a Service Agreement, your organization will be credited with 100 Transactions. That's a $450 value! And the great news is that there is no limit on how many referrals your organization may benefit from! If you refer five organizations that purchase a Service Agreement, your organization will be credited a total of 500 Transactions! We appreciate your business and we thank you for referring us. You have our promise that your referral will receive the same great service and support that you have experienced with Rainier.
Need a Domain Name or Email? We Can Help!
We recommend that you purchase a domain name for as little as $9.95/year that your organization will always own. We’ll redirect your domain name to your Rainier provided Website. Included with the domain name is up to 100 webmail addresses and POP email is available for an extra fee.