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Rainier Software, Inc. Newsletter |
| August 2010 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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We’re halfway through the summer and it’s certainly been hot!
We hope you are having a good one! In this second issue of our
monthly Rainier client newsletter we’ll be talking
about: ·
August Special Offer ·
Client “Tip of the Month” ·
Upcoming Webinars ·
New Software Release ·
Rainier Community August
Special Offer! August is a great time to send us a referral as we’re
doubling the referral bonus to 200 free transactions. It’s your
decision whether to keep the extra 100 transactions for your
organization or give them to the organization you are referring. To
get your double bonus transactions please click here to submit a referral or contact your relationship manager at
1-800-576-7966. Client
Tip of the Month! Here’s a hot tip from your humble newsletter scribe. Use
Microsoft Word to create the content for your newsletter so you can
save and edit it. Then before you send it to everyone test it by
sending it to yourself. If you don’t want to show upcoming programs
set the dates 5 years in the future. Finally be sure to send it from
the Communication button as that’s the
easiest. Wednesday
Webinars! Please
join us for free webinars.
Webinar topics are generally problems experienced by other clients
and how they have successfully overcome them. We also include best
practices. Wednesday Webinars are a great way to learn from the
experiences of similar people. Next
Topic:
Best Practices Series – How to Build Balanced
Teams! New
Software Release v2.1.4 – August 17, 2010! We are very excited to let you know that the next release of
the Rainier platform will be in just over two weeks. As is typical
for a release there are a number of new features, enhancements to
existing features as well as various “bug” fixes. As with all
releases, it is client requests that drive our software development
team. We want to thank our clients for all of their requests and
suggestions as that is what makes the software better for all of us.
Here is a list of some of the
improvements: 1.
New
Photos for People
– You asked to add photographs for people (registrants, volunteers,
etc.) for various reasons including better security, reduced
liability, to make rosters more interesting and to allow printing of
membership cards. We’ve added the ability to collect photos as part
of registration, via self-service in the My Account page and in the
desktop together with various “settings” to enable your organization
to use them. The “Import People and Accounts” feature has also been
enhanced to support uploading of photos directly to the desktop.
2.
New
Auto Team Builder
– You asked for an auto builder that would make it easy to assign
registrants to teams based on skills assessments or rankings. The
intent is typically to ensure that all teams have similar skill sets
so games are competitive and not blowouts. The new auto team builder
allows multiple assignments so pitchers can be done separately from
infielders or middies separately from attack
men. 3.
Improved
Dashboards
– You asked to be able to copy and save the dashboard image so it
could be pasted into emails and documents like Word and Excel. We’ve
also added 4.
Send
Team Page Emails Reliably
– You asked to be able to send emails – to participants and
volunteers – more reliably by not using an individual’s own email
software. Too many people and coaches thought their messages had
been sent out when they hadn’t or were caught in spam filters. What
we’ve done is to change the way all emails are sent from the Team
Pages so that all emails are sent by our internal system.
5.
Merchandise
Added to Web view –
You asked to add merchandise ordered as part of registration onto
the web view. This allows web view admins to view and export to
Excel both the registrant and merchandise information from the
client website. 6.
No
Coach Double Booking Across Programs –
You asked to change Schedule Builder so it would ensure coaches are
not double booked across
programs. The current functionality ensures coaches are not double
booked within the same
program so this addresses the needs of coaches who work in multiple
programs. 7.
Additional
Notifications –
You asked for additional notifications and we’ve added a second one
for membership renewal, pay in person reminder and pay in person
past due. This provides the option to change the messaging in these
notifications. A low transaction warning notification has also been
added. 8.
Multiple
Deletes –
You asked for the ability to delete multiple items at the same time
instead of one by one. We’ve added this capability for Categories in
Programs and Media in Documents and Images.
As with all releases, Rainier will be down for maintenance on
Tuesday August 17th from 10-12pm PDT. Desktop users will
automatically be logged off and the newest version will be
automatically installed. A webinar demonstrating the new features
will be held on Thursday August 19th from 11am-12 noon
PDT. Click here to register. The
Rainier Community Most clients are not aware of the Rainier Community
that consists of over 2500 local community websites. Each
day thousands of people use Rainier Community websites to find
relevant organizations and activities in their community – like the
ones you offer! The Rainier Community websites are very useful and
so top rated by the search engines. Rainier
clients
automatically receive prominent
positioning
on the Community websites. This generates new business for
you - all the time - typically 20% according to client
feedback. Rainier includes a number of compelling features only
available to clients – and best of all - at no cost to you:
·
A rotating "Featured Organization" listing on the relevant
home page(s). The listing includes a color graphic and short
description highlighting your organization. Clicking on this directs
them to your registration website. ·
All of your activities that are currently open for
registration are listed. This includes a summary listing on the home
page(s), a complete listing on the Activities tab and the ability to
search for your activities. All links click through to your
registration website. ·
An automatic listing in the searchable directory. That
includes your website, address, map, contact information
and much more. ·
Automatic inclusion on all the relevant websites. For
example, if you were a youth soccer club based in San Jose, CA that
also ran summer camps you would be included in the www.SanJoseYouthSports.com, www.CaliforniaYouthSoccer.com, www.CaliforniaSportsCamps.com, and www.CaliforniaYouthSports.com
websites. ·
All information is automatically updated so you don't need to
do anything.
And don’t forget about selling branded merchandise. It’s a
great fundraiser and you don’t have to do anything! The Top 10 best
selling items are shown below: Rainier Software, Inc. Apparel
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